The 3rd and 4th floors of our building will be closed and not accessible for special maintenance from Friday, Sept 19 through Monday, Sept 22, 2025. We apologize for any inconvenience. The building will close Monday at 2 PM and be closed Tuesday and Wednesday for Rosh Hashanah.

Membership Sales Associate

About this Position

The Center is currently on the hunt for a Full Time Membership Sales Associate and Tour Expert. This is the perfect opportunity for someone with sales and customer service experience.

We are looking for a Sales Associate to play a key role in actively generating membership revenue. This position is a unique opportunity for the right individual who is energized by the idea of using superior customer service, innovative ideas and marketing skills to cultivate new membership.

 

Responsibilities

• Assisting in the cultivation and organization of prospects with the ultimate goal of reaching unit expectations.
• Assisting in establishing a system whereby all prospects, whether walk-ins, call-ins or those acquired from outreach, are all tracked in a methodical and consistent manner.
• Generating sales leads
Identifying and assessing customer needs to achieve satisfaction
• Building sustainable relationships of trust through open and interactive communication
• Creating a plan by phone, email and some gorilla marketing outreach to: new members, renewals, previous members, visitors with guest passes, as well as those from Open House, birthday parties, agency rentals, special events and promotional events.
• Making suggestions for adjustments in sales efforts.
• Being knowledgeable of all membership and program information.
• Making an effort to sell, when needed, all programs.
• Assisting in perfecting the art of the tour.
• Handling complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

 

Qualifications

• High school degree
•  Proven Sales and customer service experience for at least 3 years.
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to become proficient with all front desk procedures and be able to
assist when needed.
• Must be a team player
• Must be able to work on Sundays and evenings.

 

Salary

$35,000–$50,000

Apply with your resume to [email protected]